Terms & Conditions

About Our Store

Swasa Signatures is an online clothing store offering products to customers across India.

By using our website and placing an order, you agree to these Terms & Conditions.

Products and Information

We make reasonable efforts to display accurate product images, descriptions, sizes and prices.

Actual product colours may vary slightly depending on screen settings and lighting.

Product availability may change without prior notice.

Orders

An order is confirmed after successful payment and order verification.

We reserve the right to cancel an order in cases such as incorrect pricing, product unavailability, suspected fraudulent activity or other genuine operational reasons.

If we cancel an order after payment, the applicable amount will be refunded through the original payment method or applicable payment process.

Pricing and Payment

All prices displayed on the website are in Indian Rupees (₹).

Payments are processed through our payment gateway partner, Cashfree.

An order is considered successfully placed after payment confirmation.

Shipping and Delivery

Orders are generally processed within 1–2 business days after successful order confirmation and payment.

Delivery within India generally takes approximately 3–7 business days after dispatch, depending on the destination and courier service.

For complete information, please refer to our Shipping & Delivery page.

Cancellation

Orders may be cancelled only before dispatch, subject to the order processing status.

Once an order has been dispatched, cancellation may no longer be possible.

Returns and Exchanges

We do not accept returns or exchanges for change of mind, personal preference or incorrect size selection.

If you receive a damaged, defective or incorrect product, please contact us with your order number and details of the issue.

For complete information, please refer to our Returns & Exchange page.

Customer Information

Customers are responsible for providing accurate and complete information, including their name, phone number, email address and delivery address.

We are not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

Website Use

Customers must use this website only for lawful purposes.

Unauthorised use of the website, attempts to interfere with its operation or fraudulent activity may result in appropriate action.

Changes to These Terms

We may update these Terms & Conditions when our website, products or services change.

Any updated version will be published on this page.

Contact Us

If you have questions about these Terms & Conditions, please contact us through our Contact Us page.